Why do my billing and shipping address have to match? We require that your billing and shipping address match as an additional step to prevent credit card fraud. I placed a successful order but why didn’t I receive a confirmation email yet?
During high-traffic periods, there may be a small delay in delivery of confirmation emails. If you have not received an email after one hour, please check your junk mail folder. If you think you entered an incorrect email, please contact us using the contact form with your order number and last name and we will re-send your confirmation. UK orders placed before 4pm will be delivered between 3-5 working days, central Europe within 5 business days and all other countries please allow up to 10 business days. Note these transit times are estimates and may vary. Yes, please refer to the Returns section in our terms and conditions. Please e-mail [email protected] with any question regarding your order. You will not be charged any extra tax or customs if you live within the EU. If you live outside that zone, you may be charged customs or import tax.
1994 INC LTD T/A Supreme is not responsible for import duty or custom tax, and this is solely the responsibility of the buyer. VAT is included in the prices showing on the website, but will be deducted if you live outside the EU (Norway, Switzerland, Iceland, Monaco, Russia and Belarus) Can I track my order? Once your order is shipped, you will get a confirmation and a tracking number from UPS. Generally, we update our online shop at 11AM local time in NYC, Japan and London. From there you will be able to subscribe to receive email alerts each time we release a product. On occasion we will re-stock some of our inventory items. Please make sure to check back frequently if an item you want is not available at the time you are on the site. I've added an item to my cart, but it is now sold out. Products on our site are sold on a first come, first served basis. While you are in the process of checking out, another customer may have completed the purchase of the last available item. We do not offer gift cards through the web shop however you can purchase a gift certificate at the Supreme London store. * Disclaimer * – this article is more focused for those located in Canada as we all know buying Supreme shipped from the US to Canada is not just the high price we have to pay in CAD equivalent, but rather the HIGH tax/duty and shipping bill that comes with it. Our US counterparts won’t understand as buying Supreme for them means just paying the ticket price along with shipping and maybe tax if you’re located in California or New York. Every where else other than these 2 states, you only have to pay the shipping cost. No doubt, even till today once 11 AM hits, almost 95% of the Supreme items are sold out, which I’m sure atleast 75% of the people on there are buying to re-sell. But as a consumer/re-seller located in Canada, is it really worth buying on the Supreme website to flip in Canada? I did a quick breakdown for you in the below chart. I’ll use the Supreme TNF Tent that just released this week as an example. The ticket price on the Supreme website was $328 and for most people that were able to cop on the site paid about $348 shipped (could even be slightly more due to larger item). This tent already has a few sold listing on eBay for as low as $449 USD. Assuming as a buyer you cover for shipping of $20, you could get the tent for about $469 USD . On the flip side , had I purchased the tent on the Supreme site, I would be paying for tax and duty of close to $100 , which means my total cost would end up being approximately $446 USD .
As you can see, the difference in cost is minuscule, but the amount of work put into trying to cop on Supreme is MUCH MORE! Think about it, you’re sitting at your desktop at 10:59 AM stressed to cop at 11 AM and hoping you can secure 1 item. For some, you might have to pay for a bot to secure the item, which means your actual cost of securing the item on the Supreme website probably ends up being more than you buying on eBay afterwards. Most of the time, we have a lot of kids/sellers looking to just make a few bucks and for many even a $50-$100 margin is a good margin. As I mentioned before, there will always be someone out there willing to make 1 less dollar than you to make a living. As a reseller or buyer, you want to buy from these people because they’re not looking to rape you in price, they just want to make a meal or 2. Why I love to buy from eBay is the fact a lot of times, you can negotiate on the price. As we all know the general rule of thumb…sellers are willing to do PayPal invoice to save that hefty 10% fee eBay charges it’s sellers. However, the most important reason why I buy on eBay is I can specify to sellers to lower the price on the declared value on the shipment. Often times to avoid custom fees (btw, its technically not right/legal to do it, but 99% of the time it works) I ask the seller to declare at $50 and ship with tracking.
So what is essentially happening in this transaction? So instead of paying the government the $100, you are transferring that tax to another individual. To me, I rather support a hustler on eBay then give my money to the government. Moreover, most of us have a full time 9-5 job and often times we DON’T have time to sit at our computer at 11 AM to click on the supreme website. Shopping of eBay gives me the flexibility to shop whenever I have time and also the ability to bargain for the best possible price.