The majority of vape mods and batteries can be turned on and off by clicking the firing button a number of times in quick succession. Dependent on the brand of battery, this may be 3, 5 or 6 times - check your user manual for details. If you think it should be charged, just double check that you are using the correct charger for your battery.
Your battery will give you a signal to let you know that connection has been made and charging is in progress. The terminal between your battery and your tank needs to be clean. Use a cotton bud to clear away any dust particles and gunked up vape juice. Review our comprehensive guide to battery safety to ensure you haven’t compromised your battery in any way. If none of that worked: Like any rechargeable battery, your vape battery will lose storage over time. You can bring your battery in for us to check its capacity. Problem 2: My mod’s OLED screen says there’s no atomiser. Rotate your device whilst looking at the tank to see if it’s crooked.
This is the most common reason for this message and is caused by the device being dropped, knocked, or transported in your pocket. If it is crooked, it may be repairable, or it may be time for a new tank. If your tank has an adjustable 510 pin, make sure it’s adjusted to suit your mod. Check your coil to see if it’s loose, or has vape juice clogging the connection at the base. Make sure your tank is not over tightened on the mod. Clean the connecting terminals to ensure your atomiser is making contact with the mod. Check if the coil needs replacing (if it does, make sure you always follow our coil priming guide). Problem 3: I’m not getting any draw from my vaping device. Make sure your battery is switched on and has enough charge. Make sure that there is a clean connection between your coil and your vape battery.. If none of that worked: The odd coil can be a dud - even if it’s fresh out of the pack and properly primed. Sometimes the cotton can get too tightly wound within the coil which means no airflow can get through to give you the draw you’re used to. Change the coil for a new one, and let us know about the faulty coil so that we can replace it for you. Problem 4: I’m getting spitting and/or gurgling sounds when I vape. Remove the mouthpiece / drip tip (if possible) and flick the device towards the floor (preferably outside or into some tissue) to remove any excess vape juice from the coil. Make sure that the tank is not overfilled or over tightened to the vape battery. Take the tank apart and run it under warm water to clear out any excess juice - thoroughly dry with clean kitchen roll before putting your device back together. If none of that worked: You may be inhaling too hard for the particular tank to handle. Try changing to a tank that’s better suited to Direct-to-Lung (DTL) vaping styles to allow you to take bigger hits. Problem 5: I’m getting e-liquid leaking through the airflow. Make sure it hasn’t been left in a hot place causing the device to overheat and the e-liquid to thin. Check to see if the coil needs replacing (if it does, make sure you always follow our coil priming guide). Examine how you’re vaping - if your device is designed for Direct-To-Lung vaping, but you’re Mouth-To-Lung vaping, you may be causing the device to overheat. If your coil is low resistance then it has bigger airflow holes which are designed for use with higher VG (thicker) vape juice. If your eliquid contains too much PG (thinner) then it can end up leaking out of the airflow.
Increase your power setting to vaporise more juice per puff and prevent leakage from a flooded coil. If you’ve recently taken a flight, the change in air pressure will force your vape juice out of the tank. Problem 6: I’m getting e-liquid leaking from the tank.
Check that you haven’t overfilled the tank causing e-liquid to pool within the central tube. Leaving a small amount of air within the tank also creates a vacuum which helps to stop vape juice leakage. Make sure that all of the components are properly threaded, but not over tightened. Examine the O-ring and seals within the tank to see if they need cleaning or replacing.